Sales terms and conditions of Use

Company information
Name :
          «Quatre Pattes à Paris» is our own marque.
Manager name : OMAE Ikuyo
Adress : 26bis rue Jouvenet 75016 Paris France
Number RCS Paris : 500 355 904
Telephone Number and Fax : +33 (0)1 45 20 49 03

Our prices are in Euros include VTA (20%) in France. Not include shipping. For export,it to be tax free.

Buyer Charge
Shipping and customs.
Banking transfer charges and commissions, if you pay by bank transfer.

How to pay
–Banking transfer : The count is indicated on the confirmation order mail.
–By personal check : Only in Euros drawn on a bank with a domiciliation in France.
–By Paypal : Select payment method. How to pay by Paypal

When confirmation of order is received, you will receive a our email indicating the amount of your order as well as the delivery schedule estimated from the reception of your payment. Manufacturing will start after requirement.
If two weeks after we have sent an email confirming your order, we have not received your payment, your order will de cancelled.

Shipping and Delivery schedule
Shipping date : The order could be shipped between 2 and 6 weeks from the register of your payment. Except for special orders (it depends on the model).
Delays will be confirmed after we have registered the payment of your order.
Shipping delays depend on the fabric used for manufacturing.
Delivery schedule : Items are shipped via French post by Colissimo (about 2 to 5 working days) for France.
For other shipment delays are those of the French post.
However, on bank Holidays or during the strikes of the French post and the other kind of strikes, as well as in cases of major forces, we cannot be held responsible for the delays.

Returns policy
We take the greatest care in the manufacturing and conformity of our items. However if the items are faulty or due to an error on our part, we will replace item under the condition.
You have to send us an email within 7 days from your reception of the faulty item and have received an acknowledgement from our part. And return the items within 30 days. It’s only this case, we change the items.
No including these cases: You didn’t send us an email to announce us the reception of warrant goods within 7 days by email.
You removed the tags, and defective, it yourself also you wear one time.

If same items are not available, we will inform you by email as soon as possible.
Be aware that a slight difference may occur between the color of the items and the color on the computer due to the screen resolution.
We ask you to check carefully the fabrics and the size before you order.
The collar of the animal is equipped with a D to attach the lead. However, it remains an accessory and it is not meant to be used to hold the animal on a lead. We can not guarantee for the other using.

Applicable law
The present condition is under the Jurisdiction of the French court.
Before any claim or action, please contact us.

Using our site web to be considerate your agreement and you are a major or have an agreement of your parents to use it.
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Quatre Pattes A Paris